Refund Policy

1. Introduction

Thank you for choosing Infyways Solutions Private Limited (“Company”, “we”, “us”, or “our”). We are committed to providing quality services to you, and part of that commitment includes a clear, fair, and reasonable Refund Policy.

2. Service Cancellation

If for any reason you wish to discontinue the service, you can contact us at info@infyways.com. Please provide us with your order information and reason for cancellation.

3. Refund Eligibility

In general, if you have a problem with the service provided, we encourage you to contact us directly at info@infyways.com, and we’ll do our best to solve the issue. Refunds are given at the sole discretion of the Company. In order to be eligible for a refund, you must:
  • Request the refund within 7 days of the original purchase date
  • Provide a detailed and grounded reason why you’re applying for a refund
  • Be in compliance with our Terms and Conditions at the time of the refund request

4. Non-Refundable Services

Please note that some services are non-refundable. These include, but are not limited to:
  • WordPress Plugins
  • Joomla Extensions
  • Software – Intangible
  • Consulting services
  • Custom development services
  • Special promotions

5. Refund Process

If a refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment. This includes payments made through PayPal, credit cards, or Razorpay. Please note that refund times may vary depending on the payment provider. We will notify you once we’ve received and inspected your request, and let you know if the refund was approved or not.
  • PayPal Refunds: If the payment was made through PayPal, the refund will be issued to the PayPal account that was used for the original purchase.
  • Credit Card Refunds: For payments made through credit cards, the refund will be issued to the same credit card that was used for the original purchase.
  • Razorpay Refunds: If the payment was made through Razorpay, the refund will be credited to the original mode of payment.

6. Changes to This Refund Policy

We reserve the right, at our sole discretion, to modify or replace this Refund Policy at any time. Changes to this Refund Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about our Refund Policy, please contact us:
Infyways Solutions Private Limited
223,224 DLF Cyber City,
Bhubaneswar
Email: info@infyways.com